You said yes to planning the next team event.
It felt like the right thing to do, and you told yourself, “this will show initiative!” It’ll help you build those leadership skills you feel like you desperately need
But, later that quarter, nobody mentioned it at your performance review.
In fact, besides a few thank-yous, there’s no recognition at all.
This is just one example of invisible labor.
There’s a version of “lead without a title” that builds your career. And there’s a version that drains it. Knowing the difference is one of the most important skills nobody teaches you early on.
Invisible labor is necessary work that keeps a team running but doesn’t get you promoted. Women get asked to do it more, and in tech, where you’re often the only woman on the team, it lands on you fast. Here’s how to tell the difference and make your work count.
What Is Invisible Labor?
Invisible labor is a form of non-promotable work that disproportionately affects women both at work and outside of it. Often seen as “secretary work” or “busy work,” invisible labor is when someone is asked to do something that helps keep the company running, but is outside the scope of their work. On a team where you’re often the only woman, the default note-taker, onboarding buddy, or offsite planner tends to be you.
This can include taking notes in a meeting, soothing a stressed colleague, cleaning the office break room, coordinating birthdays- essentially things that are often hard to say no to.
We can’t isolate invisible labor in our data. But women are naming gender’s impact more directly, and this is part of that shift. In our internship experience survey, the ‘yes, gender affected me’ response rose from 11% to 15% between 2023 and 2024, while ‘maybe’ dropped from 31% to 25%. Invisible labor is one piece of that shift.
The uncertainty is dropping, not because the problem is going away, but because the pattern is becoming harder to dismiss.
Why Are Women Asked to Do This Work More Often?
Women get asked more because everyone expects them to say yes. That expectation runs so deep that both men and women ask women first. Women are 44% more likely to be asked to do non-promotable work.
And it starts right away.
The gender gap in non-promotable work starts in Year 1. Newly recruited men logged 55 more billable hours than comparable female colleagues, who instead logged more non-promotable hours, and employees who did more promotable work in Year 1 were more likely to be promoted in Year 2.
The gap does not start big. It starts with a few ‘sure, I’ll handle it’s’ that add up.
How Do You Know If an Opportunity Is Promotable or Not?
You might not be able to say no to every non-promotable task, and you might not be able to tell if an opportunity is promotable or not. We’ve put together a checklist that helps you figure that out.
Use it when you’re unsure if you should take on an opportunity.
- Who will see this work, and does it include someone who influences my growth?
- Does this use or build skills I want to be known for?
- Is there a natural way to get credit if I do this well?
- Have I been asked to do something like this recently and did it pay off?
- Am I saying yes because I want to, or because I feel like I have to?
If you answered no to most of these, it’s worth pausing before you commit.
So What Should You Say Yes To?
So much of non-promotable work is invisible to decision-makers. You need to flip that so that the work you’re doing is visible to those in charge.
There won’t always be a direct link between non-promotable work and work that appeals to decision-makers. But it helps to look at tasks like a project: what can I do that makes me look like a leader?
Some examples of this are:
- Instead of onboarding the new hire, build the onboarding guide the whole team adopts
- Rather than maintaining the team’s tickets or tracking who’s doing what, own the sprint retro and turn it into concrete process changes the team adopts
- Turn explaining the legacy codebase to whoever’s confused into a short internal tech talk or lunch-and-learn
Leading without a title is real. But so is invisible labor. The goal isn’t to do less; it’s to make sure what you do actually counts.
RTC exists to help you build a career that moves forward, not just a reputation for being helpful. Join RTC to connect with mentors and a community that helps you make these calls.